FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Is the physical appearance of the product as same as shown in the picture on the website?
The images are exactly as the product is in real. We deliver our products in a properly packed bottles and boxes. Healthy Shotz is nevertheless committed to ship you only the best and fresh available quality products.
Why is your product price a little higher than other brands?
We believe to serve you with the premium quality products that are artistly designed, produced and consumed for a healthy purpose. All our products are made with art and luxury. That is why, our prices range a little higher than the other brands because we cater quality with freshness keeping your health and wellness our priority
Does healthy shotz deliver all across india?
Yes, we are capable of shipping to all locations within the country. We are partnered with brands like Amazon, Big Basket, and FlipKart. However, if courier companies do not give service in the respective area, we ship your goods via India post. All you have to do is provide us with a complete address, with nearby landmarks and the exact pin code.
What is your expected date of delivery?
We have a fast back up system and, in most cases, we ship within 3-4 days. Our normal processing time is 5-6 working days. The delivery depends on the location of the customer. However, we hire only the fastest and secure logistic carriers to do our job
Does every packet of different flavours has a different shape and size?
No, every flavour comes in the same size and shape of the bottles they are packed into. We also have a refill pack which again comes in different quantity (weight) that can be selected as per your needs and requirements. Other than the regular packing, we also have our products packed in hampers for gifting purposes. Check out our gifting page, www.healthyshotz.in/gifiting to know more!
Are your dry fruits really beneficial to our health?
Numerous studies and researches have proven that just adding a handful of nuts and dry fruits in your daily diet, accompanied with a little daily workout can really boost your health and save you a lot of money on medication. Our products are primarily made with a sole motive of health and wellness. We believe to serve only the premium quality dry fruits mixed with flavours. You can select the product and click on the “Health Benefits” tab, to know more about the respective product’s benefits.
What is the mode of payment?
You can make the payment via net banking, or by your credit or debit card, which ever suits you. We do not have any system of cash on delivery. Once payment is made, you will receive an approval mail from Healthy Shotz on the confirmation of both the payment and your order.
Is the private information of my cards and my personal details safe?
Absolutely a big YES! Healthy Shotz does not store any of Credit/Debit card details provided by you. It directly takes you to the bank page where you provide all information. The bank in turn stores the first 6 and last 4 digits of your card number in a secure and encrypted manner. The first 6 digits (also known as the Bank Identification Number) are used to identify the bank name and country where your card was issued. The first 6 and last 4 digits are together used for fraud detection and prevention purpose. All Credit Card and Debit Card payments on Healthy Shotz are processed through secure and trusted payment gateways managed by leading Indian banks. We only have your personal address and location information, which our logistic carriers use to get the products shipped at your doorstep.
Do you ship out of India?
Currently, we are shipping only in India. However, we do plan to add world-wide shipping facility in the nearby future.
Is my transaction safe on your website?
Yes, shopping at Healthy Shotz is 100% safe. All Credit Card and Debit Card payments on Healthy Shotz are processed through secure and trusted payment gateways managed by leading Indian banks. Furthermore, the Banks might ask you to enter an online password (also known as 3D Secure password) which acts as an additional layer of security for your card transaction. This 3D Secure password is not printed anywhere on the card and is known only to you, giving you the added assurance that only you can use your card to make purchases on the Internet. This makes your online transaction extremely safe and secure. You can be assured that Healthy Shotz offers you the highest standards of security currently available on the internet to ensure that your shopping experience is private, safe and secure.
Why did you delay my order?
Healthy Shotz, reserve the right to cancel or delay your order in case we feel the quality of the goods is not up to the standard we expect. Sometimes we delay an order and keep the person informed if we are expecting a better-quality lot in the near future.
Can I make changes in the order I placed?
While all the orders placed at www.healthshotz.in, are non-cancellable, in case you want to make certain amendments in your order, you have to personally call or contact us via whatsapp or telephone and let us know about the changes you want to make within 5-6 hours.
Will I be notified about the information about my order, after making the payment?
Of course, you will. As soon as you place your order and make the payment, you will receive an email from our support team about the conformation of the payment and your order. Our support staff will keep you updated about your order, processing time and delivery details. Healthy Shotz takes full pain of the customers, to ensure the goods being ordered reach their destination safely without any hassle.